What should program designers use to understand the needs of the audience?

Utilizing feedback and input from the target audience is essential for program designers to gain a clear understanding of the specific needs and preferences of the individuals they aim to serve. Engaging directly with the audience allows designers to gather valuable insights about their interests, challenges, and expectations. This process ensures that the programs developed are relevant and effectively address the actual concerns of the audience, as opposed to relying on a one-size-fits-all approach.

Incorporating feedback fosters a more tailored program design that resonates with the audience and enhances participation and satisfaction. It also allows for adjustments based on actual experiences rather than projected assumptions, ensuring the program is dynamic and responsive to ongoing needs. This practice leads to better outcomes and a greater alignment between the program's goals and the audience's requirements.